Frequently Asked Questions
Clear answers to common mortgage questions.
Mortgage FAQ
Helpful Answers for Your Mortgage Journey
Understand common mortgage terms, application steps, costs, and decisions before moving forward.
These answers provide general information. Loan requirements, available programs, rates, costs, and timelines vary based on the borrower, property, transaction, and lender guidelines.
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Common Questions
What Borrowers Often Ask
Select a question below to view a concise answer.
Getting Started
Pre-qualification is generally an early estimate
based on information you provide. Pre-approval
typically includes a more detailed review of
financial information and may require supporting
documents and a credit check. Neither one is final
loan approval; approval remains subject to
underwriting, property review, and other conditions.
Common requests may include identification,
income records, bank or asset statements,
employment information, housing history, and
documents related to the property or transaction.
Requirements vary, and additional documentation
may be requested during processing. See the
Loan Process for a
practical overview.
There is no single down-payment amount for every
mortgage. It depends on the loan program, property
type, occupancy, purchase price, borrower
qualifications, and other factors. A smaller down
payment may be possible for some programs, but it
can affect mortgage insurance, pricing, and the
monthly payment.
A lender may review credit history, income,
employment, assets, existing debts, available
funds, loan purpose, property details, and
applicable program guidelines. No single factor
determines every decision, and requirements vary
among loan programs.
Rates and Loan Costs
One point equals one percent of the loan amount.
Discount points are paid in exchange for a lower
interest rate. Lender credits generally work in
the opposite direction: accepting a higher rate
may reduce some upfront closing costs. Compare the
rate, monthly payment, upfront cost, and how long
you expect to keep the loan.
The interest rate helps determine the interest
charged on the loan. Annual Percentage Rate (APR)
is a broader comparison measure that reflects the
interest rate plus certain loan costs. APR is not
the same as your interest rate or monthly payment,
and it is most useful when comparing similar loan
offers.
A rate lock is an agreement that holds a specified
interest rate for a defined period, subject to its
terms and no material changes to the application.
Ask when the lock expires, whether there is a fee,
what happens if closing is delayed, and whether
any extension or float-down option is available.
Closing costs may include lender charges, points,
appraisal and other third-party services, title
and settlement charges, government fees, prepaid
interest, homeowners insurance, and initial
escrow deposits. Review the Loan Estimate and
Closing Disclosure, and confirm final payment
instructions through a trusted, verified contact.
Property and Protection
An appraisal is an independent opinion of a
property’s value used in the lending decision. It
is different from a home inspection and does not
guarantee the property’s condition or future
value. The lender may require additional property
reviews depending on the transaction or program.
Mortgage insurance generally protects the lender
if the borrower does not repay the loan. It may be
required depending on the loan program, down
payment, or available equity. Its cost, duration,
and cancellation rules vary, so review the terms
for the specific mortgage.
Refinancing and Closing
Refinancing may support goals such as changing the
rate or term, adjusting the payment structure, or
accessing equity. Compare the new loan’s costs and
terms with your existing mortgage, including the
estimated break-even period. A lower monthly
payment alone does not always mean a lower total
cost. Visit Home Refinance
for more considerations.
Before closing, review the final terms and costs
in your Closing Disclosure and ask about anything
you do not understand. At closing, required
documents are signed and verified funds are
provided according to the settlement agent’s
confirmed instructions. Funding, recording, and
when keys are released can vary by location and
transaction.
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