Privacy Policy

The Mortgage Pros Funding, Inc. (“Mortgage Pros Funding,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit an inquiry, communicate with us, or use our mortgage-related services.

This Privacy Policy applies to information collected through this website. Additional privacy notices may apply when you formally apply for a mortgage or use our secure application, customer relationship management (“CRM”), loan-processing, or borrower portal systems.

Information We Collect

Information You Provide Through the Website

We may collect information you voluntarily provide through inquiry forms, contact forms, telephone calls, emails, or other communications, including:

• Name
• Email address
• Telephone number
• Property ZIP Code or general property location
• Mortgage goal or type of financing requested
• Preferred loan officer or contact method
• Questions, comments, and other information included in your inquiry

Information Collected During a Mortgage Application

If you proceed with a formal mortgage application, we may collect additional nonpublic personal information necessary to evaluate, process, and service your request. This may include:

• Address and identifying information
• Social Security number and date of birth
• Employment and income information
• Assets, liabilities, and account information
• Credit history and consumer-report information
• Property and transaction information
• Documentation used to verify employment, income, assets, identity, or eligibility

This sensitive information should be submitted only through the secure application system or another authorized method provided by Mortgage Pros Funding.

Please do not submit Social Security numbers, bank account information, tax documents, login credentials, or other sensitive financial information through general website inquiry forms.

Information Collected Automatically

When you visit the website, certain technical and usage information may be collected automatically, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages viewed and links selected
• Date, time, and duration of visits
• Referring website or traffic source
• Approximate geographic location
• Cookie identifiers and similar technical data

How We Collect Information

We may collect personal information from the following sources:

• Directly from you through website forms, applications, telephone calls, emails, meetings, or other communications
• From transactions and interactions you have with us
• From consumer-reporting agencies, when permitted by law
• From employers, financial institutions, government agencies, and other parties authorized to verify information you provide
• From our service providers, CRM, secure application portal, loan-processing systems, and other authorized business systems
• Automatically through cookies, analytics tools, server logs, and similar technologies

How We Use Information

We may use collected information to:

• Respond to questions and requests
• Contact you regarding mortgage products or services you requested
• Connect you with an appropriate loan officer
• Evaluate, process, and manage mortgage applications
• Verify identity, employment, income, assets, creditworthiness, and eligibility
• Provide requested products and services
• Maintain records and manage our business operations
• Improve the website, services, and visitor experience
• Measure website usage and performance
• Detect, prevent, and investigate fraud, misuse, or security incidents
• Comply with applicable legal, regulatory, licensing, and reporting requirements
• Protect our rights, property, customers, personnel, and systems

Submitting a general website inquiry does not constitute a formal mortgage application, create a lender-borrower relationship, or guarantee approval for any loan product.

How We Disclose Information

We may disclose personal information when reasonably necessary to:

• Process or respond to your inquiry or mortgage-related request
• Work with authorized loan officers, employees, affiliates, and related entities
• Engage service providers that support website hosting, email delivery, analytics, security, CRM, loan processing, document management, and other business operations
• Obtain information from consumer-reporting agencies and verification providers, when permitted by law
• Work with lenders, investors, settlement providers, appraisers, insurers, government agencies, and other parties involved in a mortgage transaction
• Comply with subpoenas, court orders, regulatory requirements, or other legal obligations
• Prevent fraud, protect security, or enforce our legal rights
• Complete a merger, acquisition, financing, sale, reorganization, or transfer of some or all business assets, subject to applicable law

Service providers are expected to use personal information only for authorized business purposes and to protect it in accordance with applicable requirements.

Cookies and Analytics

We may use cookies, analytics services, and similar technologies to operate the website, remember preferences, understand website traffic, measure performance, detect security issues, and improve our services.

Cookies are small files placed on your browser or device. You may adjust your browser settings to block or remove cookies. Disabling certain cookies may affect how some website features function.

Third-party analytics and embedded services may collect information according to their own privacy policies. Where required, we will provide appropriate notice or choices concerning nonessential cookies.

Website Forms and Communications

Information submitted through a general website form may be delivered to designated Mortgage Pros Funding personnel by email or transferred to an authorized CRM or lead-management system.

Please provide only the information requested by the form. Confidential mortgage documents and sensitive financial information should be submitted exclusively through the secure application portal or another authorized method.

If you provide a telephone number, we may use it to respond to your inquiry. Marketing calls or text messages, if offered, may be subject to separate consent language presented at the point of collection.

External CRM, Application Portal, and Third-Party Links

This website may link to an external CRM, secure mortgage application, borrower portal, payment service, government resource, or other third-party website.

When you leave this website, the external service may collect and process information under its own terms and privacy policy. We encourage you to review those policies before submitting personal or financial information.

Mortgage Pros Funding is not responsible for the content, availability, security practices, or privacy practices of independently operated third-party websites.

Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email transmission, or information system can be guaranteed to be completely secure. You should avoid sending sensitive information through ordinary email or general website forms.

Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide requested services, maintain business and transaction records, comply with legal and regulatory obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information, the nature of your relationship with us, and applicable mortgage-lending and recordkeeping requirements.

Your Privacy Choices

You may contact us to:

• Update or correct information you previously submitted through the website
• Request that we stop sending nonessential marketing emails
• Ask questions about how your information is handled
• Exercise privacy rights available under applicable law

Marketing emails may also include an unsubscribe link. Unsubscribing from marketing communications will not prevent us from sending necessary transactional, application-related, servicing, security, or legal notices.

California Privacy Rights

California residents may have rights concerning certain personal information under applicable California law. Depending on the circumstances and any legal exemptions, these rights may include the right to request access to, correction of, or deletion of personal information and information about how it is collected, used, or disclosed.

Certain information collected or processed in connection with mortgage applications, financial products, or services may be governed by federal financial-privacy laws and may be exempt from some provisions of California consumer-privacy law.

To submit a privacy request, please use the contact information below. We may need to verify your identity before completing the request. We will not unlawfully discriminate against you for exercising an applicable privacy right.

Children’s Privacy

This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website. If you believe a child has provided personal information to us, please contact us so we can review and address the matter.

Equal Housing Opportunity

Mortgage Pros Funding supports equal housing opportunity and handles mortgage-related inquiries and applications in accordance with applicable fair-lending and housing laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, business practices, or legal obligations. The updated policy will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact:

The Mortgage Pros Funding, Inc.

Company NMLS #1727217
California DRE License #02046158
1299 Columbia Ave., Ste. E1 Riverside, CA 92507
info@mortgageprosfunding.com
(833) 950-4502

Compliance Review

This Privacy Policy is a general website draft and does not replace any federally required financial privacy notice or other notice provided during the mortgage application or loan process. The final policy should be reviewed and approved by Mortgage Pros Funding’s legal or compliance adviser before publication.